This privacy policy describes how Renewed Balance Clinic (the "Clinic") collects, uses, and shares personal information. The Clinic takes privacy seriously and implements appropriate protections and practices to secure user data.
The Clinic only collects personal data that users provide through voluntary sign-up forms, contact forms, or other requests for information. We collect contact details such as name, email address, and phone number.
Users may also volunteer additional information such as age, gender, location, or medical background to receive more personalized service. However, the Clinic does not collect any sensitive health records or related personal medical data.
The Clinic also collects technical internet data through cookies, log files, and third parties. This includes IP addresses, browser type, operating system, and other usage statistics to improve our services. Users can control cookies through their browser settings and may opt-out of data sharing.
The Clinic uses data first and foremost to provide and improve services to users. We may use contact information to respond to inquiries, comments, or other requests. Technical usage data allows us to administer our website and enhance the user experience.
With user consent, non-sensitive data may also be used for marketing purposes, such as email newsletters, social media ads, or feedback surveys. Aggregated demographic data helps us better understand our audience but remains non-identifiable at the individual level.
We do not sell or share personal user data with any third parties without disclosure and explicit consent.
The Clinic does not share contact information, technical data, or other user data with third parties except in a few exceptional cases.
We may share data with trusted service providers only to the extent necessary to deliver our services. This includes website hosting partners and email service providers.
We may also share data with authorities if required by law, such as responding to a subpoena, warranty, court order or request from law enforcement.
Users have certain rights related to data privacy protection. These include:
Users may contact the Clinic at any time to exercise these rights or request information about data practices. They also have the option to opt-out of providing any personal data that is not necessary for core Clinic services.
We implement administrative and technological data protections to secure user privacy. This includes access controls, encryption, data minimization, breach notification procedures, and internal privacy training.
While we aim for full compliance and accountability, any users with questions or concerns about privacy practices may contact us for clarification or dispute resolution.
This privacy policy may be updated periodically to reflect changes in data practices or user rights. The latest policy will be accessible on the Clinic website with version tracking. Significant changes impacting user privacy will also be disclosed through notices by email or onsite banners.
Users may reach the Clinic data privacy officer at the following:
We welcome privacy-related questions, comments, concerns or complaints. Users have the right to file a complaint with regulatory bodies if they feel there is an infringement of data privacy rights.